Aust‑wide Tours – Frequently Asked Questions
1. How do I book a tour?
You can book directly through our website using the Book button on any tour page. If you prefer, you can also call our office and we’ll complete the booking for you.
2. Do you offer home pick‑up and return?
Yes but only on extended tours.
3. What is included in the tour price?
Our tours are designed to be all‑inclusive, typically covering:
- Accommodation
- Breakfasts and most dinners
- Entry fees to attractions
- Comfortable coach travel
Each tour page lists the full inclusions.
4. Do I need travel insurance?
We strongly recommend travel insurance for all extended tours. It protects you against unexpected cancellations, illness, or changes to your travel plans.
5. What type of coaches do you use?
We use modern, comfortable, air‑conditioned coaches with:
- Reclining seats
- Onboard restroom (where applicable)
- Large panoramic windows
- Professional, experienced drivers
6. Are your tours suitable for people with limited mobility?
Many of our tours involve light walking. If you have mobility concerns, please contact us — we’ll help you choose a tour that suits your comfort level.
7. Can I travel alone?
Absolutely. Many of our guests travel solo. We offer single rooms on most tours, and our groups are friendly and welcoming. Single Supplement is charged by the Hotel/Motel.
8. What happens if a tour is cancelled?
If Aust‑wide Tours cancels a tour, you will receive a full refund or the option to transfer to another tour.
9. What should I bring on a day tour?
We recommend:
10. How early should I arrive before departure?
We recommend arriving 10–15 minutes before your scheduled pick‑up time.
11. Do you cater for dietary requirements?
Yes. We send a Booking Sheet out when they book and it asks for Dietary Requirements, Medical and Emergency Contacts.